Solutions

The pharmaceutical industry, traditionally known for its cautious and methodical approach, increasingly embraces digital tools and products to enhance efficiency, improve patient outcomes, and stay competitive in a rapidly evolving market.

Digital has a great opportunity to drive value for Pharma brands by utilising data in order to increase reach and drive deeper connections with healthcare professionals, patients and stakeholders.

Adoption and Growth of Digital Tools and Products in the Pharma Industry

Digital allows for precise targeting and personalised content delivery, making it possible to reach specific segments with tailored messages.

Utilising social media platforms, banners, HTML email campaigns, and websites with content optimised for search engine marketing (SEM), brand managers can increase their reach and visibility, ensuring their products and messages are seen by the right audience at the right time.

Customer Relationship Management (CRM) systems such as Veeva have become indispensable for Pharma brand managers, facilitating the management of interactions with HCPs. These platforms enable the collection and analysis of data on HCP preferences and behaviours, allowing for more personalised and impactful communications.

By leveraging CRM data, brand managers can develop targeted campaigns that address the unique needs and concerns of different HCPs, ultimately fostering stronger relationships and driving prescription rates.

In addition to CRM systems, digital analytics tools like Veeva MyInsights provide Pharma brand managers with valuable insights into campaign performance and customer engagement.

Tools like Google Analytics and specialised pharma marketing platforms allow for real-time tracking of key performance indicators (KPIs), such as click-through rates, conversion rates, and return on investment (ROI). These insights enable brand managers to make data-driven decisions, optimise marketing strategies, and allocate resources more efficiently, ensuring maximum impact and cost-effectiveness.

With the growth in the use of smartphones, the rise of telemedicine and digital health solutions has also opened new opportunities for healthcare organisations. With more patients and HCPs adopting Telehealth, teams can leverage digital channels to provide educational content, virtual consultations, and product information.

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Benefits of Digital in Pharma

Improved Patient Outcomes

Improved Patient Outcomes

Digital health solutions enable personalised medicine, better patient monitoring, and proactive management of health conditions.


Increased Efficiency

Increased Efficiency

Automation and digital tools streamline processes, reduce manual errors, and enhance productivity across the pharmaceutical value chain.


Enhanced Data Utilisation

Enhanced Data Utilisation

Advanced analytics and AI allow for better use of data, leading to more informed decision-making and innovative solutions.


Cost Savings

Cost Savings

Digital solutions can help reduce costs across the commercial spectrum including reaching and engaging with HCPs.


Regulatory Compliance

Regulatory Compliance

Digital tools help ensure compliance with regulatory requirements through accurate data tracking and reporting.

Challenges and Considerations

Discover the essential features and functions of Veeva Approved Email for streamlined communication and compliance in the healthcare industry.

PULSE - certified expert digial agency and technology company

PULSE has extensive experience working on digital solutions within the Pharma industry, including Veeva and Salesforce, where our expertise in delivering quality solutions is well recognised. Our team is certified across a large number of technologies and platforms, underscoring our deep technical proficiency and commitment to excellence.

Over the years, we have successfully implemented and managed digital solutions and platforms for numerous Pharma clients. Our proven track record and technical acumen ensure that our customers receive top-tier, tailored solutions that drive their business goals and improve their operational efficiency.

Veeva CLM

Veeva CLM

We specialise in the development and creative design services for Veeva CLM, delivering tailored solutions that enhance your customer engagement and streamline your sales processes. With extensive experience and expertise in Veeva CLM, our team crafts compelling, interactive content that aligns with your brand’s objectives and complies with industry standards.

Our certified Veeva creative and development teams focus on creating visually appealing and user-friendly designs that maximise the impact of your presentations, helping you effectively communicate your message to healthcare professionals and drive better results.

Partner with us, an approved certified Veeva
agency to leverage the full potential of Veeva.
Veeva Modular Content

Veeva Modular Content

Veeva’s modular content approach, popular in FMCG and retail, is now being adopted by pharma marketers to meet the rising demand for personalised digital content at scale, from healthcare professionals.

This method involves creating reusable, pre-approved content modules such as headlines, images, and legal copy, streamlining content creation, and accelerating approval processes. Veeva’s solution, in combination with Heartbeat, offers efficiency, consistency, compliance, cost-effectiveness, scalability, and enhanced engagement by allowing quick assembly of personalised promotional materials. These benefits help pharma brands rapidly develop and deploy compliant marketing content, tailored to diverse audiences while reducing costs and approval times.

Find out more about our
approach to Modular Content
Veeva Services

Veeva Services

We specialise in Veeva CLM development, offering personalised, data-driven content solutions. We create interactive digital sales aids and email communications that comply with industry standards. As a certified Veeva Content Partner agency, we ensure seamless integration with Veeva CRM, enhancing customer engagement and optimising marketing strategies. Our services include consultation, strategy, content design, development, testing, deployment, and ongoing support, ensuring effective, compliant, and engaging content for pharma brands.

Find out more about
our Veeva Services
Heartbeat™ Veeva Content Authoring Solution

Heartbeat™ Veeva Content Authoring Solution

Our Veeva Content Authoring platform Heartbeat is a cutting-edge technology that helps pharma teams automatically create Veeva CLM presentations and Veeva Approved Emails, eliminating the need for manual development. This innovative solution accelerates speed to market and significantly reduces costs by streamlining the content creation process.

With Heartbeat Veeva Content authoring, pharma brands can swiftly generate compliant, high-quality digital assets that enhance their marketing and sales efforts. This automated approach not only ensures consistency and accuracy but also allows teams to focus on strategic initiatives, ultimately improving overall efficiency and effectiveness in engaging healthcare professionals and stakeholders.

Find our more about
Veeva Content Authoring
Mobile Apps

Mobile Apps

Our agency excels in mobile app development for healthcare, offering innovative solutions that enhance patient engagement, streamline healthcare delivery, and improve outcomes. With a deep understanding of the healthcare industry, our team creates user-friendly, HIPAA-compliant apps tailored to meet the unique needs of healthcare providers and patients. Our mobile apps feature advanced functionalities such as telemedicine, appointment scheduling, medication reminders, and secure communication channels, ensuring seamless interaction and improved patient care.

Find out more about our
cutting-edge healthcare apps.
Digital Products

Digital Products

A Portfolio of Reusable Digital Products for Pharma Brands Leveraging our expertise we’ve created a streamlined, budget-friendly portfolio of digital products and solutions specifically designed for pharmaceutical brands. These solutions are repurposed pre-approved, best-practice digital assets to create high-quality, compliant, and customer-facing activations quickly and cost-effectively.

Key features include the ability to customise to match brand aesthetics, scalability for long-term value, and accelerated deployment to meet tight timelines. Our products cover the most commonly used digital channels in the pharma industry, enabling brand managers to promote products, engage stakeholders, and drive sales while adhering to industry regulations. This flexibility and adaptability allow brand managers to navigate the evolving digital landscape efficiently and effectively.

Find out more about these digital products
and solutions for pharma brands

Ready to elevate your omnichannel strategy?

Discover how our tailored digital solutions can transform your brand.

Learn more and book a call with our team today to discuss your next project.

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