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IQVIA’s Orchestrated Customer Engagement (OCE) platform is a cutting-edge solution designed to transform how pharma brands manage and optimise customer interactions.

By integrating advanced data analytics, artificial intelligence, and omnichannel marketing capabilities, IQVIA OCE empowers organisations to create seamless, personalised experiences for healthcare professionals (HCPs) and stakeholders. Whether you're looking to streamline your sales processes, enhance your marketing efforts, or improve customer insights, IQVIA OCE provides the tools you need to achieve your commercial goals.

Why Choose IQVIA OCE?

  • Integrated Data-Driven Insights: Leverage IQVIA’s vast data resources to gain actionable insights that drive better decision-making. With OCE, your teams can access real-time analytics and predictive models that inform more effective engagement strategies.

  • Enhanced Multichannel Engagement: IQVIA OCE enables you to orchestrate customer interactions across multiple channels, ensuring consistent messaging and a cohesive customer journey. From digital marketing to in-person sales interactions, OCE helps you engage with customers where they are most active.

  • Scalable and Flexible: Designed to adapt to your organisation’s needs, IQVIA OCE is a scalable platform that grows with your business. Its modular architecture allows you to deploy only the features you need, with the flexibility to add more as your requirements evolve.

  • AI-Driven Personalisation: OCE’s artificial intelligence capabilities allow you to personalise interactions at scale. By analysing customer behaviour and preferences, the platform suggests the most effective content and communication strategies, ensuring that each interaction is relevant and impactful.

  • Seamless CRM Integration: IQVIA OCE integrates seamlessly with existing CRM systems, allowing you to maintain a unified view of customer data. This integration ensures that your teams have access to the most up-to-date information, enabling more informed decision-making and effective customer engagement.

Our IQVIA OCE Services

At PULSE, we offer specialised content-building services designed to meet the unique needs of the pharma industry. By leveraging advanced tools and our deep industry expertise, we help you accelerate the creation, review, and distribution of high-quality, compliant content that drives engagement and supports your commercial goals.

Why Choose Our IQVIA OCE Content Building Services?

Speed and Efficiency

Speed and Efficiency

We streamline the entire content creation process, allowing you to produce and deliver content faster than ever before. Our team utilises cutting-edge technologies and best practices to ensure your content is not only created quickly but also adheres to the highest standards of quality and compliance.


Compliance and Quality Assurance

Compliance and Quality Assurance

Navigating the complex regulatory landscape of the life sciences industry can be challenging. Our content-building services are designed with compliance in mind, ensuring that every piece of content meets regulatory requirements and passes rigorous quality checks before it reaches your audience.


Seamless Integration with Industry Platforms

Seamless Integration with Industry Platforms

Our content creation process is fully integrated with leading platforms like IQVIA OCE. This ensures that your content is easily managed, reviewed, and distributed across multiple channels, providing a consistent and impactful brand presence.


Tailored Content Solutions

Tailored Content Solutions

We understand that every organisation has its own unique content needs. Our team works closely with you to develop customised content strategies that align with your brand’s objectives, whether you're launching a new product, engaging healthcare professionals, or enhancing patient communication.


End-to-End Content Services

End-to-End Content Services

From initial content strategy and creation to review, approval, and distribution, we offer comprehensive support throughout the entire content lifecycle. Our services help you maintain a steady flow of fresh, relevant, and compliant content that keeps your audience engaged and informed.


Content migration

Content migration

Looking to migrate your content from Veeva to IQVIA? Our expert content migration services ensure a seamless transition, preserving the integrity and compliance of your content while optimising it for the IQVIA platform. Using our CLM Content Authoring Solution Heartbeat, we can automate the process helping you to save valuable time and resources. We handle every step of the migration process, minimising downtime and ensuring that your content is ready to leverage the advanced capabilities of IQVIA’s solutions. Trust us to make your migration to IQVIA smooth, efficient, and aligned with your business goals.

The IQVIA OCE Advantage

IQVIA OCE stands out in the market due to its unique combination of advanced technology and deep industry expertise. By choosing IQVIA OCE, pharma brands gain access to a platform that not only enhances customer engagement but also drives business growth through data-driven strategies and scalable solutions.

Boost Your IQVIA OCE Content Strategy Capabilities with PULSE

Partner with us to enhance your IQVIA OCE content creation capabilities and accelerate your time to market. Our expert services ensure that your content is not only effective and engaging but also compliant and aligned with your strategic goals.

Contact us today to learn how we can help you streamline your content creation process and deliver exceptional results for your life sciences organisation.

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