At PULSE, we understand the challenges life sciences organisations face when delivering compliant, connected digital experiences in highly regulated environments. Our partnership with Salesforce Life Sciences Cloud allows us to help teams enable effective content delivery, engagement and omnichannel execution without compromising compliance or operational clarity.
We work with life sciences organisations to design and enable the content, experience and governance layers that sit on top of Salesforce-based platforms, helping brands activate meaningful engagement with healthcare professionals and patients while working alongside internal teams and system integrators.
Why Salesforce Life Sciences Cloud?
Salesforce Life Sciences Cloud provides a flexible foundation for regulated engagement across commercial and medical use cases. Rather than focusing on core CRM architecture, PULSE helps organisations leverage Salesforce Life Sciences Cloud as an enablement layer for content-driven engagement, insight and collaboration.
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Connected engagement across channels
Salesforce Life Sciences Cloud supports coordinated engagement across multiple touchpoints. We help brands design and activate content journeys that deliver consistent, relevant experiences across CLM, email and digital channels.
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Engagement with HCPs and patients
Salesforce Life Sciences Cloud enables personalised, consistent communication across stakeholder groups. We focus on designing and delivering content experiences that support meaningful engagement while respecting regulatory and operational constraints.
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Accelerated execution and time to value
By focusing on enablement rather than system ownership, we help teams move faster. Our approach supports efficient collaboration between commercial, medical and agency teams, reducing friction and accelerating the deployment of compliant digital programmes.
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Insight-driven optimisation
We help teams make better use of platform insights to inform content performance and engagement optimisation, supporting data-informed decisions without overcomplicating reporting or analytics models.
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Governance, compliance and control
Operating in regulated markets requires strong governance. We support structured approval workflows, compliant content delivery and audit-ready processes that align with industry requirements while maintaining operational flexibility.
How PULSE supports Salesforce Life Sciences Cloud
At PULSE, our Salesforce capability is focused on content enablement, experience delivery and platform optimisation, not core CRM transformation.
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Content and experience enablement:
We design and build modular, compliant digital content aligned to Salesforce Life Sciences Cloud delivery models, supporting CLM, email and omnichannel execution.
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Platform enablement and optimisation:
We help configure and optimise the layers that support content delivery, approvals and engagement, working collaboratively with client teams and Salesforce system integrators.
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Content migration and transition support:
We support the migration and adaptation of CLM, sales aid and approved email content into Salesforce-based environments, ensuring continuity, compliance and minimal disruption to field and marketing teams.
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Ongoing optimisation and support:
We provide ongoing support to help teams evolve their content delivery and engagement models as platforms, regulations and operating needs change.
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