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Find out how PULSE can help you to deliver remarkable customer experiences
IQVIA Orchestrated Customer Engagement (OCE) bridges intelligence with experience for HCPs and commercial teams alike. Intelligent connections across the commercial ecosystem improve collaboration across teams, drives HCP-centric experiences, and enables user-centric smart workflows for better decision making.
Persona-based smart workflows with triggers and visual prompts to improve decision-making when it matters most
Increase adoption of insights with intelligence that’s seamlessly embedded within the workflows, proven to improve productivity
Trusted, unified SaaS-based solution built on the latest best-in-class platforms including Salesforce, Amazon, Box, and Heroku
Customer-centric omnichannel journeys with personalization based on continuously updated HCP preferences and behaviors to deliver the right content, across the right channel, time, and place
Always smarter, always learning through a continuous feedback loop of performance data and interaction history to continuously optimize engagements in real-time
Embedded compliance in workflows to mitigate risk at the point of interaction for a more seamless experience
Customers expect more personalised interactions; to ensure that customers expectations are being met and that they receive tailored communications, organisations must coordinate their approach to digital engagement. A coordinated approach to interaction with customers enables companies to enhance the quality of customer experiences, build trust, and allocate resources efficiently across the many activities involved in engagement with customers.
IQVIA’s OCE provides field sales teams with the capabilities to send compliant non-personal communications to customers whilst simultaneously allowing brand marketers to run effective digital marketing campaigns.
We bring together people, processes and technology, helping you to create a more efficient and rapid content publishing workflow, empowering your teams to innovate faster and to create engaging experiences for your customers.
Veeva is a global leader in the supply of cloud-based software for the global life sciences industry. Their commitment to innovation, product excellence, and customer success is the driving force behind their industry-leading platform.
IQVIA’s OCE provides field sales teams with the capabilities to send compliant non-personal communications to customers whilst simultaneously allowing brand marketers to run effective digital marketing campaigns.
Agnitio’s customer engagement software, designed specifically for the life sciences industry, allows personal interactions via powerful, flexible and data-driven tools – such as in-person, virtual or self-service. The tool is designed to support the needs of innovative pharma companies
Salesforce is a leading global enterprise customer relationship management solution that brings together your company's sales, marketing, customer service, social media, community management and more — all in one place. It's about growing your customers by creating meaningful relationships.
AWS for healthcare and life sciences offers a broad set of global cloud services that make it easier for companies in healthcare and life sciences to innovate, unlock their data's potential, and personalise care.
Google advertising program that matches businesses with interested customers across the web, and on Google.com. These services are designed to help businesses connect with billions of people finding answers on Search, watching videos on YouTube, exploring new places on Google Maps, discovering apps on Google Play, browsing content across the web, and more.
The Apple Developer Program enables PULSE to distribute apps to customers around the world on the App Store for iPhone, iPad, Mac, Apple Watch and Apple TV. We get exclusive access to beta software, advanced app capabilities, extensive beta testing tools and app analytics. As a member of the Apple Developer Enterprise Program, this enables us to develop and deploy proprietary, internal-use apps to their employees, either directly using secure internal systems or through a Mobile Device Management solution.
Android, made for business Android app development is all about what you can do. You get a world-class development platform that lets you build all kinds of apps – from games to internet of things, and everything in-between. Bring your ideas to life with the world’s most popular OS.
PULSE can work with you to setup a Veeva Vault PromoMats and Adobe Experience Manager integration. This Content Approval and Content Management integrations will manage your content, enforcing rights and compliance while also leveraging first in class experience delivery.
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